Job Summary
The Director of Operations will play a vital role in overseeing the operational performance and strategic growth of fertility clinics in Texas. This position will be responsible for overseeing multi-clinic management, ensuring the delivery of high-quality patient care and exceptional customer service. The ideal candidate will possess strong leadership skills, extensive knowledge of fertility practice management, and a proven track record in driving operational excellence.
Responsibilities:
- Practice Management: Provide guidance and direction to practice managers or site managers in all aspects of daily operations, including financial management, staffing, patient scheduling, billing, and collections.
- Performance Optimization: Analyze key performance indicators (KPIs) and operational metrics to identify areas for improvement and develop strategies to enhance practice efficiency, productivity, and profitability.
- Regional Growth: Collaborate with the VP Operations to develop and execute strategic plans for practice growth within the designated region, including market analysis, new practice acquisitions, and expansion initiatives.
- Staff Development: Recruit, train, and mentor practice managers to ensure a high-performing and motivated team. Provide ongoing coaching and performance feedback to drive professional development and enhance employee engagement.
- Compliance and Regulations: Ensure that all practices within the region adhere to relevant healthcare regulations, licensing requirements, and industry best practices. Implement and monitor compliance programs to mitigate risks and maintain regulatory compliance.
- Financial Management: Prepare and manage annual budgets for each clinic, ensuring fiscal responsibility and sustainability
- Patient Experience Enhancement: Collaborate closely with clinic managers to improve patient satisfaction scores and overall experience through delivery models and analyze patient feedback to identify areas for improvement
Qualifications:
- Bachelor’s degree in healthcare administration, business management, or a related field. Master’s degree preferred.
- A minimum of 5 years’ experience in healthcare operations management, specifically in women’s health or fertility clinics
- Proven track record of leadership in a multi-site environment, with strong organizational and project management skills
- Proven track record in successfully managing multiple practices, driving operational performance, and achieving financial targets.
- Excellent leadership skills with the ability to inspire and motivate teams.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Exceptional communication, interpersonal, and relationship-building skills.
- Ability to travel within the designated region as required.
Mackenzie Stuart is a leading executive search and selection business. From our offices in Leeds & London, we provide retained and contingency recruitment solutions across industry and have specialist recruitment consultants that work within the Oil & Gas, Mining, Infrastructure & Built Environment, Medical & Scientific, Healthcare, Education, Finance & Accountancy, Insurance, Water, Chemicals, Ingredients & Flavours, Automation, FMCG, and Logistics sectors.
Due to the high volume of applicants, please assume your application has been unsuccessful if you do not hear from us within 14 days.
